Customer Service Department

Forms for Utility Services

Please note that these forms are in (.pdf) format and can only be viewed with Adobe Acrobat Reader. If you do not have this program, please click here to download the free version.

Authorization for Automated Payment

..for bank drafts from checking or savings accounts

rates for water and sewer usage

rates for garbage services

Commercial Application for Utility Service

Commercial Policies and Procedures

..for changing address on existing utility account

..to authorize the city to change name on account

senior citizen discount for water, sewer, and garbage

property owner's authorization allowing renter to apply for utility service

..for credit adjustments to leaks and/or repairs (must have receipts)

Residential Application for Utility Service

Residential Policies and Procedures

Service Deposit

..deposit for renters is $150 plus $20 service charge, owner's service charge of $15 with proof of ownership

There are (2) cycles for billing: Cycle 1 is due on 15th day of every month. Cycle 2 is due on 1st day of every month. If these days fall on a weekend, payment is due on next business day. Billing cycles are dependant upon account holder's address.